Director of Training

Learn more about the Director of Training Position with Certa ProPainters, Ltd.

Working as the Director of Training

The Director of Training is responsible for developing and influencing consistency between online and in-person training across multiple programs. The role includes a blend of program design, designing effective adult learning, facilitation and one-on-one coaching focused on increasing skill for performance improvement. The Director of Training reports to the Sr. Vice President of Leadership & Strategy.

Certa ProPainters, Ltd. is a franchisor of more than 370 independently owned and operated CertaPro Painters® franchised businesses located through the United States and Canada. CertaPro Painters® began operations in 1992 and has become the largest residential and commercial painting company in North America.

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Essential Functions/Responsibilities:

  • Co-facilitate all existing training classes; Residential Sales, Production, Commercial, Development Owner School
  • Provide written feedback to new and existing designers and facilitators on the Facilitation and Designing
  • Effective Adult Meetings Competency Models
  • Serve as a backup to the lead facilitators should they be unavailable to execute their training
  • Lead the design and facilitation of all new and existing Franchise VP/GM Peer Groups (typically facilitated in person)
  • Lead the design and facilitation of all existing and new Associate Peer Groups (typically virtually facilitated)
  • Residential Sales Associates, Commercial Sales Associates, Production Associates, Office Associates
  • Collaborate on the revision of Associate Recruiting, Orientation & Training, Operating, and Retention processes
  • Work cross-functionally and collaborate with all departments to understand and serve the needs of CertaPro
  • Obtain feedback to assist in identifying the needs of the target audiences, identify gaps in the current training,
    and be creative when innovating to fill the gaps.
  • Work with Annual Conference Facilitators on the design and delivery of their breakouts and showcases
  • Additional responsibilities as required
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  • Required:
    • Minimum of 2 years demonstrating experience with design and facilitation of consistent with the
      standards of Designing Effective Adult Learning.
    • Valid Driver’s License and ability to travel out of state/overnight (approx. 30-50%)
  • Preferred:
    • Reside or relocate within 50 miles of Audubon, PA
    • Credentials in Facilitation and Designing Effective Adult Learning

Knowledge and Skills Required:

  • Excellent written and verbal communication skills including group facilitation and presentation skills
  • Excellent interpersonal and relationship building skills, professional self-awareness, and emotional intelligence
  • Highly technology-literate; ability to quickly learn new systems and tools
  • Ability to think creatively, strategically, and systematically, while also attending to details effectively
  • Ability to prioritize and organize work in the midst of rapid change, manage multiple tasks and projects
    effectively as a self-directed leader of multiple initiatives


  • Leadership and skill development opportunities
  • A collaborative, supportive work environment
  • Competitive compensation package of $110,000 to $135,000
  • 401(k) with employer match
  • Health insurance, including dental insurance
  • Short and long-term disability coverage
  • Employee assistance program
  • Flexible schedule
  • Health Savings Account
  • Life insurance
  • Paid time off
  • Paid parental leave
  • Vision insurance